Delivery & Pickup Information

Free and Fast Shipping when you spend $200 or more

Our service includes shipping and delivery on orders to your home or office address where you are available to receive the item or give authorisation to leave the item at a safe location on your property.  Unfortunately we are currently unable to deliver to PO Box addresses or parcel lockers.

Orders under $200 will incur an additional $19.95 delivery charge.

Please note that while we would love to offer free delivery on all products, all the time, unfortunately packing and delivery charges around the country mean we need to charge a small amount for smaller orders.

Or Melbourne based customers can pickup quickly, conveniently, and for free from our Campbellfield warehouse

  • 178 Northbourne Road, Campbellfield VIC
  • Please ensure you have received a ready to pickup notification, or phone 1800 191 197 to check if/when your order is ready.

Most pickup orders placed before 5 pm will be available for the next business day pick up. We will send a notification via email or SMS, once your order is ready for pickup.

Orders must be picked up within a 15 day period. If they are not picked up after 15 days, we will return the items to our inventory. You will receive a refund for your order minus a 25% restocking fee.

Delivery Enquiries

For more information, please call HG Living Co on 1800 191 197 or email us via info@hglivingco.com.au

For Refund policy information, click here